Skip to main content
General FAQs

Frequently Asked Account Related Questions

Updated over 4 months ago

Q - How to Download and Install WizCommerce App on Your Device?

Ans - For iOS Devices:

  1. Open the App Store: Locate and tap the App Store icon on your iOS device's home screen

  2. Search for WizCommerce: Use the search icon at the bottom and enter "WizCommerce" in the search bar. Press "Search"

  3. Select and Download: Find "WizCommerce" in the search results, tap it, and press the "Get" button

  4. Enter your Apple ID password or use Touch ID/Face ID if prompted

  5. Install: The app will download and automatically install. Find it on your home screen or app library

For Android Devices:

  1. Open Google Play Store: Find and open the Google Play Store app on your Android device

  2. Search for WizCommerce: Use the search bar, type "WizCommerce," and select the search icon

  3. Select and Download: Choose "WizCommerce" from the search results and tap "Install"

  4. Install: The app will download and install automatically. Find it in your app drawer or on your home screen

Tips for Smooth Installation:

  1. Ensure a stable internet connection

  2. Check for sufficient storage space on your device

  3. Keep your device's operating system updated

  4. Review app permissions for privacy and security before installation

Q - How to Create a New Sales Representative Account?

Ans - To create a new sales representative account, administrators should perform the following steps:

1. Log into the Admin Portal

  • Use administrator credentials to log into the admin portal

2. Access the User Management Section

  • Navigate to the 'User Management' section within the portal.

3. Create New Account

  • Select the 'Add User' option

4. Enter Sales Rep Details

  • Fill in required fields like name, email, and role

  • Ensure to select 'Sales Representative' or the designated user role

5. Save

  • Save the new account details

  • Notify the sales representative of their new account, providing initial login credentials

For sales representatives to log in, follow these steps:

1. Access the Login Page

  • Go to the login page of the sales platform

2. Enter Credentials

  • Input the username and password provided by the administrator or received via email

3. First-Time Login Procedures

  • If it's the first login, use the password sent to your email or choose to reset the password.

4. Access Dashboard

  • Once logged in, you'll be directed to your sales dashboard to start managing activities.

Q - How to reset password if forgotten?

Ans - If a sales representative encounters login issues or forgets their password, follow these steps:

Use 'Forgot Password' Feature

  1. Visit the login page

  2. Click on the 'Forgot Password' link

  3. Follow the provided instructions to reset the password

Contact Administrator

  1. If problems persist, reach out to the administrator for assistance

  2. The administrator can help with resetting the account or addressing login issues

In this section -

Did this answer your question?